Policies and Practices of LeeUCeramics
BEFORE PURCHASING
Online photos are often not a precise representation of color, which changes appearance under various light conditions and may look significantly different on various device/computer screens. Glazes, texture, size, and other attributes of clay creations may not convey accurately in photographs.
Be sure to note the measurements of the piece. It is recommended that a ruler be used to visualize the size of an item. In particular, small pieces may look much larger or brighter in a photo than they are. Measurements are approximate and reflect the overall space the item takes up.
Clay bodies and glazes are rated non-toxic and food safe by their manufacturers, unless otherwise noted. No claims are made by LeeUCeramics. Do not subject the piece to stove top, oven, microwave, grill, dishwasher, chemicals, or freezing temperatures. Hand clean with soap and water.
SHIPPING POLICY
Shipping and insurance are at cost, based on size and weight, via USPO. There is no handling or packaging fee. LUC uses protective packing materials, recycled/repurposed as much as possible.
Expect a minimum of 2 business days, in-house, to process the order. The shipping time is in addition to the in-house processing. LUC is not responsible for any shipping issues; goods are insured. Consult the USPS for their terms of agreement.
RETURN POLICY
Generally no returns/exchanges; if there is a problem however, please do communicate.
PRIVACY POLICY
What information is collected and how it is used
At your request, specific information is collected to fulfill your order, to purchase online, to ship the products, and for general communication. Any information collected on this website is strictly for private use and customer convenience, and will not be shared with any public or private business, nor any personal or individual entity, except as required to process the orders.
Securing Customer Information
Our website is secured with the latest security encryption methods in multiple levels to protect your personal information. No credit card information is ever stored on our website or in any electronic or paper format. Our payment processor Pay Pal, is PCI compliant.
Paper checks: online transactions are preferred, however if it is desired to send a check, use the Contact form to initiate the process.
Third Party Sites
While our site may contain links to other websites, we are not responsible for their privacy practices. Your interactions with third parties, including social media sites, are governed by their policies and not ours. LUC limits adding buttons/links to only the most pertinent and validated resources.
Updating Your Personal Information: if you need to change your personal information, contact us at leeuceramics@gmail.com.
COPYRIGHT NOTICE
The design and execution of each handmade art piece, the associated images and descriptive text, including titles of pieces and series, are protected by © Lee Ustinich (LeeUCeramics), registered or unregistered.
Copyright does not transfer with purchase; no license to reproduce is created. Nothing created by LeeUCeramics may be altered by any Artificial Intelligence (AI) process.
Per Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. If in doubt about applicability or needing written permission, please contact LeeUCeramics.